Standards
Serve food prepared in a clean, licensed kitchen.
Keep hot food above 60°C and chilled food below 5°C until dispatch.
Use food-grade, tamper-evident packaging for every order.
Honour stated prep times and keep your menu availability accurate.
Label allergens and respect customer special instructions.
Maintain a current Ghana FDA or local health authority certificate.
Documentation
Ghana Card (national ID)
Valid government-issued ID for identity verification of the business owner.
Business registration
Official business registration or operating license number.
Food safety certificate
Ghana FDA registration or local health authority food safety certificate.
Insurance certificate
Business liability insurance (optional but recommended).
Signed vendor agreement
Digitally accept, or upload a physically signed copy of our vendor agreement.
Operational requirements
Accurate menu & hours
Keep your menu, prices, operating hours and stock levels accurate so customers aren't disappointed.
Order responsiveness
Confirm or decline new orders quickly. Slow responses hurt your trust score and the customer experience.
POS & inventory sync
Use the POS for in-store sales and stock tracking so online and in-person stay in sync.
Hygiene & packaging
Follow food safety standards: sealed packaging, clean thermal bags, allergen labelling.
Ready to apply?
Submit your business details and compliance documents to start the onboarding process.
Apply now